FAQ

When will I receive my order?

Stocked items will be sent within a few days of ordering depending on personalisation. Custom products are all made to order and crafter by hand so will take between 10-21 days to be made and sent. If you need a custom order quickly please ring us to confirm that we can get it to you in time. And if you need your order by a certain date please write it in the comments section at the end of checkout so that we can prioritise best we can.

I need my order quickly - what can I do?

You're best option is to choose something from our stocked items but if you want a custom order urgently please ring us to confirm that we can get it to you in time. And if you need any order by a certain date please write it in the comments section at the end of checkout so that we can prioritise. Head to our URGENT ORDERS page for more suggestions.

I'm often being phoned by apologetic customers saying "I've just found you but need my gift tomorrow - is it possible?". Sometimes I've had items in the customers hands the next day depending on where you are. But make sure to choose express post!

How long does personalisation take?

The longest part of the personalisation process is the Proof Approval process of the journal Title pages. If we're able to email each other promptly and finalise the Title pages, then the process is much faster. 

The first pages of the journal are actually the last pages stitched - I stitch from the last page to the first. Therefore, I am able to construct most of the journal while I await for the approval of your Title Page.

Blind debossing on the leather of course cannot be done in advance but does not take very long. The press is heated, the brass letters are set into the block and then pressed into the leather. This is all done in my studio.

Do you really make them by hand?

Yes we do!  And love it. We buy the hides, cut the leather, make the covers, hand fold the paper, stitch the books and do all the finishing touches myself.  We also create the patterns so all the designs are our own. In fact the Book Wrap is still a design Beverley created in Bookseeds first year, that we've yet to see available elsewhere.

How Many Pages?

We're often asked to clarify the number of pages.  Just imagine a regular book - numbers are on both sides of the pages.  Therefore, when we state 192 pages for a journal, then that is counting both sides of the paper. Starting with page 1 on the right side.  Just like a novel, or reference book.

Can I Request More Pages?

Yes.  However, depending upon the number of extra pages, there is also a cost for the extra leather to wrap around the thickness of the text block. Naturally, this varies but is not a major additional cost.  Typically, starting at $20.

Customised Orders

Yes we can make minor changes to existing products and take inquiries for bespoke items. During peak busy times we may not be able to undertake customised work but please do send through an email with your requests. There are extra charges for custom sizes as we need to create new patterns for each new size and there is more time involved in communicating and creating the order.